Thank you for choosing Call Penny. We are dedicated to providing high-quality SaaS solutions tailored to your business needs. If you have any concerns, please contact us at [email protected]. Your feedback helps us enhance your experience.

By making a purchase through our website, you agree to the following terms and conditions:

1. Services Offered

By purchasing our services, you agree to abide by these terms. Call Penny reserves the right to modify, discontinue, or replace any services at its discretion. Any significant changes will be communicated to
affected users. Our SaaS platform leverages HighLevel to provide advanced automation, AI-driven call handling, and customer engagement tools.

2. Payments

Payment for services is due at the time of purchase or after the trial period if you choose to continue. We accept payments through Stripe and PayPal. All prices are in Australian Dollars and are subject to change;
however, you will be notified before any changes occur. If a payment fails or is not received on time, we reserve the right to suspend or terminate services until the outstanding balance is settled. Subscription fees are billed on a recurring basis unless canceled.

3. Refunds

Refund requests must be submitted within 30 days of purchase. Refunds are processed at our discretion and may be subject to deductions for services already provided. Processing fees may apply. No refunds
will be issued for partially used subscription periods.

4. Cancellation

You may cancel your subscription at any time by contacting us at [email protected]. Upon cancellation, you will receive confirmation via email. You may continue using the service until the end of your current billing cycle unless otherwise stated. No refunds will be provided for services already rendered or partially used subscription periods.

5. Use of Service

Our services are designed for business automation and AI-driven communication. They may not be resold or redistributed without prior written consent from Call Penny. Any unauthorized resale, redistribution, or misuse of our services may result in suspension or termination of your account
without a refund. Users must comply with all applicable laws and regulations
regarding the use of our software.

6. Privacy

We respect your privacy and comply with applicable privacy laws, including the Australian Privacy Act and GDPR where relevant. We will not share your personal information with third parties. By using our services, you agree to our Privacy Policy, available at https://www.callpenny.com.au/privacypolicy.

7. Limitation of Liability

Call Penny is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services. We do not guarantee uninterrupted service availability and are not
responsible for any losses incurred due to service downtime, technical issues, or third-party integrations.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes shall first be attempted to be resolved through mediation or arbitration before proceeding to court. Users outside Australia agree to comply with Australian laws when using our services.

9. Changes to Terms

Call Penny reserves the right to update or modify these terms and conditions at any time without prior notice. We will notify you of any material changes via email or by posting an updated version on our website. Continued use of our services after changes are made constitutes acceptance of
the updated terms.

By making a purchase through our website, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, please contact us at [email protected].